Structuring IT & Operations

A cyber-focused international group needed to align operations and reporting across its fast-growing, acquisition-driven structure.

Challenge

Fragmented systems and inconsistent processes across entities prevented reliable revenue tracking, margin analysis, and post-merger integration.

Solution

We acted as Advisory CIO & COO, harmonizing IT, Finance, and Sales, and implemented tools and processes to secure data consistency and operational scalability.

Issue

Following a series of rapid acquisitions, the client faced operational fragmentation. Each acquired entity retained its own IT systems, financial workflows, and commercial practices, creating major obstacles to consolidation. It was nearly impossible to track revenue per client or product, measure project profitability accurately, or analyze customer retention. Disconnected functions and the absence of reliable data slowed decision-making and exposed integration risks. The situation required both structural transformation and interim executive leadership to stabilize operations and prepare for further scale.

Approach

Stratos stepped in as interim Advisory CIO and COO, with a dual mission of driving alignment and building foundational systems. We led the harmonization of IT, Finance, and Sales, introduced standardized revenue recognition processes, and deployed a time-tracking tool to ensure accurate project margins. We also implemented customer cohort analysis to refine retention strategy. Our team supported internal stakeholders through change management, embedding new practices across business units. This structured approach enabled the group to move from fragmented operations to a scalable, data-driven model aligned with its growth trajectory.

Results & Benefits

1. Stronger alignment between IT, Finance, and Sales, ensuring smooth acquisition integration.2. Reliable margin calculations and revenue tracking, optimizing financial management.3. Clear visibility on customer and Business Unit performance, strengthening commercial strategy.4. Secured transition and internal capability building & supporting sustainable growth.

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